Privacy Policy
Last Updated: September 2026
This Privacy Policy describes how PixelSMM doing business ("we", "us", "our") collects, processes, and protects your information when visiting https://smmpixel.in/.
1. What User Data We Collect
- Account Details: Username, email address, and encrypted passwords provided during registration.
- Transaction Information: Payment reference IDs, order timestamps, and deposited amounts (we do not store raw card numbers or UPI PINs).
- Technical Data: IP addresses, browser types, and log records collected automatically for security auditing.
2. How Data is Stored and Protected
All personal data is stored within secured database environments in India protected by firewall policies and TLS 1.3 encryption. We retain transaction data only as long as necessary to comply with applicable tax laws and regulatory recordkeeping.
3. How Data is Shared
We do not sell or rent user data. Information is shared strictly with:
- Authorized payment gateways (such as PhonePe) to process financial authorizations and refunds.
- Law enforcement or statutory authorities only when legally mandated by applicable Indian law.
4. Cookie Usage and Management
Our platform uses essential session cookies to authenticate users, prevent CSRF attacks, and maintain active login sessions.
Cookie Management: Users can configure or disable cookies through their individual browser settings (e.g., Chrome, Edge, Firefox). Note that disabling essential session cookies may prevent you from logging into your account dashboard.
5. Grievance Officer & Contact
Officer Name: Rohit Kumar
Designation: Grievance Officer & Proprietor
Entity Name: PixelSMM
Address: 39, Maniharan, Lawar, Meerut, Uttar Pradesh - 250222, India
Contact Email: support@smmpixel.in
Working Hours: Monday to Friday (9:00 AM – 6:00 PM IST)